We believe that being customer centric should be the goal for all companies
and there is no better way to achieve it than by genuinely listening and understanding your customers
To provide insight and clarity to help our clients to achieve Customer Excellence – to become excellent and most loved in the eyes of their customers.
To discover and bring valuable consumer insight for businesses to help create the best decision. We do this by putting our hearts, passion, and expertise in understanding the consumer and the market.
Meet the Team
As founder of CX-Go, I believe that every business should always be customer-centric. With more than 10 years experience in the market research industry both in corporate and startup world, I am eager to help you in getting the best out of your customers.
Director, Head Consultant
As Head Consultant, my passion is to drive clients to create the perfect strategy by understanding their customers comprehensively. I am bringing my 10+ years experience working at multiple research agencies to help you grow to the right direction by serving your customers well.
Project Management Head
I believe that good execution is crucial to the research process in order to deliver the best results. Thus I am passionate in managing the research operational function and constantly looking for ways to improve the overall process and drive efficiencies.
Nadya Indah Dwijayanti
My role is to help in building research design, project management, and client servicing. I have high curiosity in exploring consumer behaviour and I enrich the cultural and market analysis by bringing the trend and youth perspective.
Rayyan Nawawi Putra
With my experience in digital marketing agency, I am very challenged to develop the technological aspect in market research. I believe that technology can make significant improvement in the way we do things and further in how we can understand our customers.
Jr. Research Consultant (Intern)
As a final year student in University of Indonesia, I am very interested in learning more about the market research process and applied what I have learned in the classroom. I am also bringing new and fresh perspectives to the team, especially regarding the youth behavior.
There is no better time to build your brand’s Customer Excellence than now!