The foundation of our work is on the customer needs and your business priorities

We believe that there is no single answer to fit all your customer needs. CX-Go will work together with you to create a relevant and customized approach to perfectly address them.

Customer and Market Insights Explorations

We help you understand the market, the consumer thinking, and the pain points that they want to eliminate. We will work together with you to create the best strategy for your consumers, the one they will love and advocate.

Consumer Segmentation

Consumer Understanding

Product/Concept Development

Pricing Study

Product Proposition Evaluation

Brand Equity Study

Market Sizing

Usage & Attitude Study

Market Entrance Study

Shopper Behavior Study

Trend Identification

We can help you to uncover opportunities as we always keep up with the latest trends and insights in the market with our regular surveys and studies. We constantly talk to consumers to identify changes and movements on their views, behaviour, and information areas.

CX-Go Surveys

Influencers and Key Opinion Leaders (KOL) Discussion

Communication Study

Speak consumers’ language and design better messages based on the first-hand understanding of their mind. We will help you to find the right message, the most relevant tone, and the perfect channel to create a campaign that will win consumers’ heart.

Brand Proposition Development

Ad Check

Communication Development

Campaign Effectiveness

Ideation

Great idea needs to be turned into action in order to reach your business goals. We will help you to turn consumer data and insights into actionable ideas, concepts, or business model that is inline with your direction and priorities.

Stakeholders Interview

Research Findings Workshop

Concept Ideation

New Product Ideation

Do you have any research needs? Get in touch with us and let’s discuss the best approach to meet them!
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